Landline & WLL reconnection

It has been decided by competent authority to launch a scheme for reconnection of disconnected Land Line and WLL fixed Telephone numbers in Bihar circle with a view to provide an opportunity to take advantage of new tariff by the customers whose Landline /WLL connection have been disconnected.

The details of this scheme are given below.

1. All the Telephone numbers lying disconnected due to Non-Payment and on which the outstanding is Rs. 20,000/- or less excluding intervening period rental will be reconnected with the incoming facility. The facility will also be provided for Customers to make outgoing calls with the help of ITC cards.

2. The nos. disconnected on or after 01-04-2007 shall be reconnected immediately subject to the technical feasibility. Telephone numbers disconnected before 01-04-2007 shall also be reconnected under this scheme if the Customer makes such request.

3. The rental for intervening period will be waived and the outstanding dues will be ordered to be realized by making installment subject to a max. of 5 installment. Amount of any installment should not be less than 2 months rental.

4. Customer can avail any facility including outgoing facility (except ISD) on payment of first installment fixed as per Para 4. The remaining installment shall be payable by the Customer in monthly installments. On payment of first installment, while outgoing facility shall be restored, the Customer can apply for any other facility he wishes to avail to the concerned commercial / nominated officer.

5. If any excess metering complaint is there, it shall be settled by the concerned Telecom District Head within a period of 15 days positively.

6. The scheme will be applicable for all types of telephone connections, except for VPT & PCOs for which separate guidelines will be issued.

Reconnection will be subject to any dispute legal or otherwise. District Head will take considered decision in this regard and his decision will be final.

This scheme will be valid for 180 days from 18.06.2008 to14.12.2008