 |
To
open better customer service centers at all important places. |
|
To
put information regarding all SSA's of bihar on internet. |
|
To
open multimedia center in CTO patna. |
|
To
provide billing enquiry IVRS in all SSA H.Q's. |
|
To
introduce payment of telephone bills through electronic
clearance system and internet. |
|
To
provide telephone directory on CD-ROM for all 37 districts of
bihar. |
|
To
introduce pocket size ITC card. |
|
To
open call-center for providing general information about
various services. |
|
To
open preferencial bill counter in CTO for handicapts, senior
citizens and ladies. |
|
Making
the orginisation more customer oriented by organising customer
care workshop. |
|
To
organise road shows for creating for creating more public
awareness about services. |
|
To
provide reliable media for all the rural exchanges and SDH
rings on important routes. |
